Frequently Asked Questions

• What radio frequency do the SK6 and QH Series use?
• Do you have the instruction manual for the SK601?
• Are SK6 and QH components compatible with other systems?
• When you remove the back cover of the SK618, SK633, SK634, SK642, and SK662, what are the terminals for?
• Can interference from other devices cause false alarms?
• Do the dialers work with VoIP phone lines or cellular phones?
• What type of A/C adapter should I use with my SK6 Series receiver?
• What type of batteries do your devices use?
• Does the motion sensor work at night?
• How long before the alarm turns off if not manually turned off?

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• How to lock and unlock a garage door from outside?
• How do I identify which garage door spring I need?
• I have # 4 hinges on my garage door that are both broken. I see that #4 hinges are discontinued can I use #5 hinges?
• Do the garage door springs come in left- and right-hand versions?
• How do I install my new garage door rollers?
• Does the SK7160 lock include screws for installation?
• Where can I get key blanks for the SK278 Replacement Cylinder?
• Can your locks be rekeyed?
• Are the number 2 and number 3 hinge the same?
• #1 hinges: Does the side with the #1 stamped on it go up or down?

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• What is the maximum / minimum compatible riser height for the Ladder-Aide?
• Is the Ladder-Aide approved by OSHA / CSA / CSST / my local occupational safety authority?
• How does it keep the ladder from slipping out? Looks like the whole thing would move under the ladder.
• Great for extensions, but what about A-frames?
• Est-ce le Ladder-Aide est approuvé par le OSHA / CSA / CSST / mon autorité locale de sécurité au travail
• How safe is the Ladder-Aide?
• Are those small pins really strong enough to hold all the weight?

• What type of battery is used in the SK636 and SK638? Where can I buy replacments?
• What type of AC adapter does the SK636 and SK638 use?
• How long does the battery typically last before it no longer holds the charge as designed?
• Is Ideal's SK636 same as Canadian Tire's 46-0196-6?
• Can your emergency lights be used in Europe?
• How long does it take to fully recharge the battery?
• Will it work while charging?
• What is the light output of the emergency lights?
• What is the output power of the USB port?
• What is the output power of the Bluetooth speaker?

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• Do the SK110 Patio Door Securty Bars have an ASTM approval number for egress?
• SK110 Instructions Trilingual
• SK800 Instructions (Bilingual / Bilingues)
• SK800 Spindles & Screws Guide (Bilingual / Bilingues)
• SK800KBL Instructions (Bilingual / Bilingues)
• SK801 Instructions (Bilingual / Bilingues)
• SK900W Instructions (Bilingual / Bilingues)
• SK913 & SK914 Instructions (Bilingual / Bilingues)

• How to install or replace a storm or screen door handle
• How to install a storm or screen door closer
• My door closer is making a banging noise when opening the door, or seems to be sticking / ratcheting when closing the door
• How to cut spindle in the SK703 to fit my door?
• Can I replace a push button handle set with a pull handle set?
• Do Ideal handles work on Andersen, Larsen, Emco, Aluminart, or other brands of storm door?
• Which inside latches have locks?
• Can your quick hold door closer be opened to 90 degree as the regular one?
• Is the NA87 inside latch compatible with my handle set?
• I have an older door lock that no longer works properly. I cannot find a part or model number, but it says Ideal security on the key side of the assembly. It has a spring-loaded latch which you would turn in addition to the door knob.

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• How do I change my window handle/crank?
• Identifying your window cranks
• SK927 Instructions (Bilingual / Bilingues)
• SK928 Instructions (Bilingual / Bilingues)
• SK929T Instructions (Bilingual / Bilingues)
• SK925 Instructions (Bilingual / Bilingues)